Download Stedair® 4000 Warranty

STEDAIR MOISTURE BARRIER WARRANTY — Stedfast is pleased to offer an additional year to its original three-year warranty on Stedair® 4000. This moisture barrier is constructed of a 3.2 ounce woven Nomex pajama check laminated to an enhanced bicomponent membrane. This membrane will be comprised of an expanded PTFE (Teflon®) matrix with a highly engineered polymer coating which translates into outstanding durability. Stedair® 4000 consistently delivers an industry leading TPP (thermal protection) and a very high THL (total heat loss.) Stedfast is clearly making a serious commitment to the North American Fire Service.

WARRANTY – STEDAIR® 4000

• The Stedair® 4000 moisture barrier warranty is a four year guarantee on materials and labor against leakage, directly attributed to normal wear in the structural firefighters’ line of duty.
• Stedfast will reimburse the cost of repair or replacement as needed on any Stedair® 4000 moisture barrier for up to four years from the date of manufacture of the garment.
• This offer is good for any garment purchased with Stedair® 4000 that is manufactured after January 1, 2011. If a garment was manufactured between January 1, 2008 and December 31, 2010, the original three-year warranty is valid.
• This warranty does not cover damage to barriers that is the result of punctures, tears, seam failure, thermal attack from extensive training or other non-related structural fire fighting activities that result in abuse to the moisture barrier beyond ordinary wear. 
• The garment must be maintained and cleaned in full accordance to NFPA 1851 (2008 edition).

WARRANTY ADMINISTRATION

• In the event that the Stedair barrier needs repair, and there is no violation of the exclusions set forth in the previous paragraph, the garment manufacturer, Fire Department or selling dealer will notify a Stedfast representative.
• The repair facility shall be an authorized Stedfast care and cleaning outlet that will submit warranty information including manufacturer’s name, manufacturer’s serial number, date of manufacture and a brief description of the problem along with the cost of the repair(s) to Stedfast for approval.
• Stedfast will only allow repairs to be performed in accordance with NFPA 1851 (2008 edition) at a verified facility.
• The Fire Department will be responsible for costs involved in cleaning, repairs made to thermal liners and outer shells, along with shipping the garment to an authorized repair facility. Stedfast will cover the cost of repair or replacement of the moisture barrier (Stedair® 4000) and shipping costs to return repaired garments to the Fire Department.

If you’re thinking Performance, the choice is easy.
Stedair® 4000—the only moisture barrier in the world backed by a warranty.

STEDFAST-TRANSFORMING SCIENCE INTO PROTECTION